Porsche made a huge leap when J.D. Power and Associates released its 2010 Vehicle Dependability Study (VDS) in March, bolting to the top of the rankings. Jumping 10 positions from the previous year, Porsche appeared at the pinnacle of the list.
According to J.D. Power and Associates, the outcome of the Vehicle Dependability Study reflects a stable movement in industry-wide advancement. This means the bar continues to rise and the car manufacturers appear to be ascending right along with it.
The study calculated tribulations original owners of three-year-old cars (since the 2007 model year) had, and incorporated 198 dissimilar difficulty indications throughout the areas of the vehicle. The quantity of difficulties owners encountered per 100 vehicles (PP100) decided the general reliability factor. Therefore, a lesser score is translates to higher quality.
On the whole, Porsche scored 110 on the PP100 scale in 2010 to receive top billing. Lincoln attained a 114, both Lexus and Buick scored 115 and Mercury totaled 121. These top five scores were all considerably above the industry norm of 155 PP100.
American car manufacturers achieved exceptional scores in the 2010 VDS, as they held seven of the top 10 positions with the least number of problems per 100 vehicles. The Cadillac DTS was realized to have the least trouble in the whole auto industry, the first time in more than 10 years the honor was bestowed on a United States auto corporation.
The numbers determined by the VDS are tremendously vital to the auto companies, as vehicle reliability has become a major factor in the products car owners regard and, eventually acquire. Dependability also plays a major role in brand allegiance. The survey determined that with owners who did not have problems with their vehicle, 43% said they “absolutely” would buy their present vehicle again. That proportion, conversely, plunged to 28% when owners had one or more tribulations with their vehicle.